RUSLAN, M.; HAYAT, N.; RUBIYANTI, D. Peran Kualitas Pelayanan Publik Dan Kinerja Staf Dalam Meningkatkan Kepuasan Masyarakat. The Journal of Business and Management Research, [S. l.], v. 8, n. 2, p. 246–254, 2025. DOI: 10.55098/tjbmr.v8i2.129. Disponível em: https://jurnal.ppsuniyap.ac.id/index.php/tjbmr/article/view/129. Acesso em: 27 jul. 2025.